Sales Policy for FusionNovas

Effective Date: 13/05/2025

At FusionNovas, we strive to deliver high-quality products and exceptional customer service. This Sales Policy outlines the terms and conditions for purchasing our products.

1. Product Availability

  • All products listed on our website are subject to availability.

  • We reserve the right to limit the quantity of any product sold per customer.

  • If a product becomes unavailable after you place an order, we will promptly notify you and offer a refund or alternative options.

2. Pricing & Payments

  • All prices are listed in USD and are subject to change without prior notice.

  • We accept major credit cards, PayPal, and other payment methods listed at checkout.

  • Payment must be completed before an order is processed and shipped.

3. Order Processing & Shipping

  • Orders are processed within 2-5 business days after payment confirmation.

  • Delivery times vary based on location and shipping method selected.

  • Customers will receive a tracking number once their order has been shipped.

4. Order Cancellations

  • Orders may be canceled within 24 hours of placement without penalty.

  • Once an order has been shipped, cancellations will not be accepted.

5. Returns & Refunds

  • Customers may return eligible items within 30 days of purchase, as per our Refund and Returns Policy.

  • Refunds will be processed within 5-10 business days upon receipt of the returned product.

6. Warranty & Liability

  • Some products may come with a manufacturer’s warranty; details will be provided with the product.

  • FusionNovas is not liable for damages resulting from misuse, improper handling, or failure to follow product instructions.

7. Fraud Prevention

  • We reserve the right to refuse or cancel orders suspected of fraud or unauthorized transactions.

  • Customers may be required to verify their identity for high-value orders.

8. Changes to This Policy

  • We reserve the right to modify this Sales Policy at any time.

  • Any changes will be posted on our website.

By placing an order with FusionNovas, you agree to the terms outlined in this Sales Policy.